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Home improvement is a great financial investment, either in the money you put into it or the money you hope to get out of it. All 40,000 of our home improvement contractors in all fifty states and Canada are checked for state licensing and insurance requirements at the time of their enrollment. To help you with your investment, ServiceMagic has articles on all home improvement projects, design galleries of completed projects, estimators, calculators, visualizers, and much more. Whether you are a contractor or homeowner, ServiceMagic has the answer to all of your home improvement needs and questions.
VISION:
To revolutionize how people buy and sell local services.
MISSION:
To be the largest marketplace connecting homeowners to prescreened service
professionals.
GUIDING PRINCIPLES:
1. Serve Our Customers - We seek all customer comments and complaints, and
firmly believe that every interaction is an opportunity to create a customer for
life. We listen, we care, and we act to exceed their expectations and provide
the best customer experience possible.
2. Get It Done Through Teamwork - We believe the team is stronger than the
individual. We rely on the collective talent and creativity of each team member
and partner to continuously improve. We treat every team member with honesty,
candor, and respect. Most importantly, we celebrate our team victories and have
fun every day.
3. Innovate to Win - We must constantly reinvent ourselves and challenge
assumptions that limit our opportunities. We strive to anticipate future
customer needs and then we solve what may seem unsolvable. We are not afraid of
taking risks and making mistakes because the knowledge and experience that is
gained will fuel our future breakthrough innovations.
4. Create Superior Value - We cherish our precious human and capital resources. We focus on doing the right work at the right time and wisely deploy our resources at all times. We are committed to creating superior value for all ServiceMagic stakeholders including our customers, partners, investors, employees and the communities in which we serve.
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